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Steps to develop a volunteers impact report
Step 1: Using CLASS data or other CLC collected information, set out the key statistics on your use and deployment of volunteers.
Step 2: Using the volunteer survey data, create a chart that summarises the responses to the introductory questions, which includes the types of positions held by volunteers, their level of interaction with CLC staff and the number of hours of volunteering per week that are contributed.
Step 3: If the response rate to the survey is low, provide an explanation about the context and how this might influence the overall survey results, for example, the timing of the survey release. Further, if there is a disparity in volunteer lawyer vs volunteer student response rate, you may need to consider weighting the responses.
Step 4: Using the volunteer survey results, summarise the survey responses and their links to the intermediate outcomes, as shown in the table below:
Step 2: Using the volunteer survey data, create a chart that summarises the responses to the introductory questions, which includes the types of positions held by volunteers, their level of interaction with CLC staff and the number of hours of volunteering per week that are contributed.
Step 3: If the response rate to the survey is low, provide an explanation about the context and how this might influence the overall survey results, for example, the timing of the survey release. Further, if there is a disparity in volunteer lawyer vs volunteer student response rate, you may need to consider weighting the responses.
Step 4: Using the volunteer survey results, summarise the survey responses and their links to the intermediate outcomes, as shown in the table below:
Domain |
Questions |
Agree % |
Strongly agree % |
Relevant Outcomes (from Outcomes Measurement Framework) |
Ability to leverage volunteer support |
I have been able to improve my understanding of broader community issues through my work at the CLC I feel like I have been able to improve my practice as a result of my experience at the CLC |
[insert value] |
[insert value] |
|
Impact on volunteer engaged |
Working with the CLC offers me a unique opportunity to gain experience in new and different areas of law I feel the experience of working at the CLC has enhanced my career prospects |
[insert value] |
[insert value] |
|
Optional steps:
Step 5: There may be relevant comments or quotes from the survey that can illustrate the intermediate outcomes achieved by your CLC’s engagement with volunteers that can be reproduced.
Step 6: There may be other information that you have collected that is appropriate to include that further demonstrates the outcomes achieved. For example, a summary of data or material collected from other surveys completed.
Step 5: There may be relevant comments or quotes from the survey that can illustrate the intermediate outcomes achieved by your CLC’s engagement with volunteers that can be reproduced.
Step 6: There may be other information that you have collected that is appropriate to include that further demonstrates the outcomes achieved. For example, a summary of data or material collected from other surveys completed.
Step 7: Include one relevant volunteer case study.
Step 8: Make some conclusions about how the data is demonstrating the impact of your CLC’s engagement of volunteers on them and highlight where future work may need to be done.
Step 8: Make some conclusions about how the data is demonstrating the impact of your CLC’s engagement of volunteers on them and highlight where future work may need to be done.
