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The Impact report can be used for 2 purposes:
Each purpose can rely upon the same data. However if your CLC has a particular service improvement focus, additional information may need to be collected.
This section suggests some questions that can be asked of the impact report data in each of the stakeholder groups:
Answers to these questions can start internal CLC service improvement discussions.
- Communicating about how the work of CLCs impacts on stakeholders to achieve intermediate and long term outcomes
- Understanding how CLCs could make improvements based on the data gathered to measure against intermediate and long term outcomes (Service review).
Each purpose can rely upon the same data. However if your CLC has a particular service improvement focus, additional information may need to be collected.
This section suggests some questions that can be asked of the impact report data in each of the stakeholder groups:
Answers to these questions can start internal CLC service improvement discussions.