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Steps to develop a justice system impact report

Step 1: Using CLASS data, set out the key statistics on your interactions or collaborations with the justice system.

Step 2: Using the justice system survey data, create a chart that summarises the responses to the introductory questions, which includes types of justice agencies that responded to the survey and the positions that individual respondents held in the agency.

Step 3: If one or more key contacts did not respond to the survey, provide an explanation about the how this might influence the overall survey results.

Step 4: Using the justice system survey results, summarise the survey responses and their links to the intermediate outcomes, as shown in the table below:

Domain	Questions	Agree %	Strongly agree %	Relevant Outcomes (from Outcomes Measurement Framework)
Effectiveness of CLC in supporting the justice system	CLC provides an effective service for vulnerable individuals and the broader community  CLC lawyers provide high quality services for their clients Contribute to reduced incidence of non-appearance in court Leads to increased efficiency in processing cases	[insert value]	[insert value]	Addresses government's needs to provide an effective service for vulnerable individuals and the broader community Self-represented clients understand the process, are prepared and have realistic expectations of possible outcomes Represented clients benefit from appropriate and higher quality representation Improved speed and efficiency in processing cases Reduction in the incidence of non-appearance
Effectiveness of contribution to legal policy and practice	Enables us to be better informed on community views on public and legal policy issues	[insert value]	[insert value]	Increased exposure to advocacy on public and legal policy Department has access to informed advice and representation on legislative issues/changes

Optional steps:

Step 5:  There may be relevant comments or quotes from the survey that can illustrate the intermediate outcomes achieved by your CLC’s work that can be reproduced.
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Step 6: There may be other information that you have collected that is appropriate to include that further demonstrates the outcomes achieved. For example, a summary of data or material collected from other surveys completed. 

Step 7: Include one relevant justice system case study.
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Step 8: Make some conclusions about how the data is demonstrating the impact of your CLC’s work on the justice system and highlight where future work may need to be done.

JUSTICE SYSTEM IMPACT report EXAMPLE