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Community legal centres' work has positive impacts for four key groups: clients, community partners, other organisations in the justice system, and volunteers.

This section sets out the process for gathering data about working with organisations that work in the justice system. For the purposes of our toolkit, 'the justice system' means courts and tribunals, government (elected, departmental, statutory agencies and government services) and other legal assistance services. This data can then be added to your Impact report or your Service review.

What are the impacts of CLCs' work with the justice system?

Based on our theory of change, we suggest that there are two major areas of impact flowing from the work you do with justice system organisations:

1)  Contributing to effective policy and practice
​To demonstrate you do this work well, measure:

• the number of your law reform and stakeholder engagement activities
• the amount of information/advice submitted to governments or parliamentary bodies
• other systematic advocacy activities.

Obtain this information from CLASS.
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2)  Supporting the justice system
To demonstrate you do this work well, measure: 

• justice system organisations’ confidence with referrals 
• justice system organisations' awareness of legal issues. 

​Obtain this information from Justice system survey.

CLASS - Justice system reports

​Use reports from CLASS to get data about your work with justice system organisations

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Justice system survey

Ask governments, courts, tribunals and other legal assistance services about the impact of your work, and what benefits this work creates in your community

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Case studies

Tell a story about your collaborations with government, courts, tribunals or other legal assistance services, demonstrating the value created by working in partnership

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