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Client case studies are the most sensitive of case studies to develop, but the most powerful way CLCs can demonstrate their positive impact. 

These are some ethical considerations to bear in mind when developing client case stories:

1. Obtain consent: Obtain consent even if the case study is de-identified. Consent must be fully informed, including how the story will be used. Consent should be freely given and not just an act of gratitude for receiving a service. Written consent is best practice.
2. Prioritise individual and community participation: Wherever possible, support a client to participate in the development of the case study.
3. Collaborate: Cooperation between CLCs and other community groups can guard against prospective or current court proceedings in the lawyer-client relationship.
4. Tell stories as part of a broader context, rather than a standalone account: This avoids 'victim blaming' and guards against the client being viewed as a problem, as their situation is part of a bigger social problem.
5. Think about how to craft the story: Telling a compelling story is very powerful which can be enhanced by direct quotes from the client.

Find out more about ethical and effective storytelling in advocacy:

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