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Ethical case studies

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Client case studies are the most sensitive of case studies to develop, but the most powerful way CLCs can demonstrate their positive impact. 

These are some ethical considerations to bear in mind when developing client case stories:
  1. Obtain consent: Obtain consent even if the case study is de-identified. Consent must be fully informed, including how the story will be used. Consent should be freely given and not just an act of gratitude for receiving a service. Written consent is best practice.
  2. Prioritise individual and community participation: Wherever possible, support a client to participate in the development of the case study.
  3. Collaborate: Cooperation between CLCs and other community groups can guard against prospective or current court proceedings in the lawyer-client relationship.
  4. Tell stories as part of a broader context, rather than a standalone account: This avoids 'victim blaming' and guards against the client being viewed as a problem, as their situation is part of a bigger social problem.
  5. Think about how to craft the story: Telling a compelling story is very powerful which can be enhanced by direct quotes from the client.
Find out more about ethical and effective storytelling in advocacy:
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© Community Legal Centres Queensland 2018

Contact us: PO Box 119, STONES CORNER QLD 4120 | Tel 07 3392 0092
Last updated: 6 March 2018

  • Home
  • Benefits
    • About this project
    • Theory of change
    • Pilot Project
    • Training
  • Gathering data
    • Clients >
      • CLASS & Clients
      • Client survey >
        • Telling clients
        • Distributing the client survey
      • Client case studies >
        • Client case study examples
        • Ethical case studies
    • Community partners >
      • CLASS & Community partners
      • Community partner survey
      • Community partner case studies >
        • Community partner case study examples
    • Justice system >
      • CLASS & Justice system
      • Justice system survey
      • Justice system case studies >
        • Justice system case study examples
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      • Volunteer case studies >
        • Case study examples
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