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CLASS reporting has only recently been introduced, so this page will be updated as further reporting functionality and training becomes available.
As at May 2018, the CLASS reports available to that may help your centre obtain client data include:
The CLASS Helpdesk may be able to provide further detailed information regarding CLASS reporting, and can be contacted on: 1300 484 498 or naclc@classhelp.org.au.
As at May 2018, the CLASS reports available to that may help your centre obtain client data include:
- C01: Clients by priority group (all) (the number of clients in particular priority or demographic groups)
- C02: Clients by priority group (percentage) (the percentage of clients in particular priority or demographic groups)
- N02: NPA performance indicator - Services to priority clients (the number and proportion of closed representation services to priority groups under the National Partnership Agreement)
- S04.1: Services by high level problem type (the number of legal advices, legal tasks, informations, referrals and other services broken down by problem type)
- S04.2: Representation services by high level problem type (the number of closed representation services broken down by problem type)
- PT01: Top 20 problem types.
The CLASS Helpdesk may be able to provide further detailed information regarding CLASS reporting, and can be contacted on: 1300 484 498 or naclc@classhelp.org.au.