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CLASS & Clients

You are here: Gathering data > Clients > CLASS & Clients
CLASS reporting has only recently been introduced, so this page will be updated as further reporting functionality and training becomes available. 

As at May 2018, the CLASS reports available to that may help your centre obtain client data include:  
  • C01: Clients by priority group (all) (the number of clients in particular priority or demographic groups)
  • C02: Clients by priority group (percentage) (the percentage of clients in particular priority or demographic groups)
  • N02: NPA performance indicator - Services to priority clients (the number and proportion of closed representation services to priority groups under the National Partnership Agreement)
  • S04.1: Services by high level problem type (the number of legal advices, legal tasks, informations, referrals and other services broken down by problem type) 
  • S04.2: Representation services by high level problem type (the number of closed representation services broken down by problem type)
  • PT01: Top 20 problem types. 
​
The CLASS Helpdesk may be able to provide further detailed information regarding CLASS reporting, and can be contacted on: 1300 484 498 or naclc@classhelp.org.au. 

© Community Legal Centres Queensland 2023

Contact us: PO Box 12102, George Street, Brisbane QLD 4003 | Tel 07 3392 0092 | Email admin@communitylegalqld.org.au
Last updated: 11 April 2023

  • Home
  • Benefits
    • About this project
    • Theory of change
    • Pilot Project
    • Training
  • Gathering data
    • Clients >
      • CLASS & Clients
      • Client survey >
        • Telling clients
        • Distributing the client survey
      • Client case studies >
        • Client case study examples
        • Ethical case studies
    • Community partners >
      • CLASS & Community partners
      • Community partner survey
      • Community partner case studies >
        • Community partner case study examples
    • Justice system >
      • CLASS & Justice system
      • Justice system survey
      • Justice system case studies >
        • Justice system case study examples
    • Volunteers >
      • CLASS & Volunteer information
      • Volunteer survey
      • Volunteer case studies >
        • Case study examples
  • Reporting
    • Impact reports >
      • Clients >
        • Client example
      • Community partners >
        • Community partner example
      • Justice system >
        • Justice system example
      • Volunteers >
        • Volunteer examples
      • Example impact report
    • Service review >
      • Clients
      • Community partners
      • Justice system
      • Volunteers