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About this project

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Self-Evaluation Toolkit PDF.pdf
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Community Legal Centres Queensland commissioned this project with the aim of providing Queensland CLCs with a practical self-evaluation toolkit with which to undertake outcomes evaluation, and to contribute to building a sector culture of measuring and reporting on outcomes and impacts.
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The main purpose of the project was to develop a toolkit which could:
  • Capture, measure and report outcomes for clients and other stakeholders more systematically
  • Build the measurement and evaluation capacity of CLCs and the sector
  • Effectively capture and communicate what works to funders and the sector
  • Use the information and insights to highlight possible improvements to your CLC.
 
The project was undertaken by The Incus Group, between April and August 2017, with coordination and support from a Steering Group comprising CLC managers, and members of the CLCQ team. The project developed an outcomes measurement framework that was piloted with three different CLCs, and reflected the shared goals and diversity of the membership. Based on this framework, Community Legal Centres Queensland built this website as a way of presenting the toolkit, which aims to provide a consistent method for measuring outcomes.

This project was funded by the Queensland Government, Department of Justice and Attorney-General.

A PDF version of the information contained on this self-evaluation toolkit website is available to download or print here. 
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© Community Legal Centres Queensland 2021

Contact us: PO Box 12102, George Street, Brisbane QLD 4003 | Tel 07 3392 0092 | Email admin@communitylegalqld.org.au
Last updated: 8 March 2021

  • Home
  • Benefits
    • About this project
    • Theory of change
    • Pilot Project
    • Training
  • Gathering data
    • Clients >
      • CLASS & Clients
      • Client survey >
        • Telling clients
        • Distributing the client survey
      • Client case studies >
        • Client case study examples
        • Ethical case studies
    • Community partners >
      • CLASS & Community partners
      • Community partner survey
      • Community partner case studies >
        • Community partner case study examples
    • Justice system >
      • CLASS & Justice system
      • Justice system survey
      • Justice system case studies >
        • Justice system case study examples
    • Volunteers >
      • CLASS & Volunteer information
      • Volunteer survey
      • Volunteer case studies >
        • Case study examples
  • Reporting
    • Impact reports >
      • Clients >
        • Client example
      • Community partners >
        • Community partner example
      • Justice system >
        • Justice system example
      • Volunteers >
        • Volunteer examples
      • Example impact report
    • Service review >
      • Clients
      • Community partners
      • Justice system
      • Volunteers